Junior Sales/Sales Administrator

Responsibilities

Sales Support:

· Assist the sales team in managing customer inquiries via phone, email, and online platforms.

· Process sales orders and ensure accurate data entry into CRM and internal systems.

· Prepare sales quotations, invoices, and contracts.

· Track and follow up on outstanding quotations and orders.

· Support lead generation efforts by researching potential clients and updating databases.

Customer Service:

· Respond to customer queries and provide product/service information.

· Assist in resolving customer complaints or issues in a timely manner.

· Follow up with clients to ensure satisfaction and encourage repeat business.

Administrative Duties:

· Maintain and update sales records, reports, and forecasts.

· Coordinate with internal teams (warehouse, logistics, finance) to ensure smooth order processing and delivery.

· Assist in organising sales meetings, presentations, and promotional events.

· Handle general administrative tasks such as filing, data entry, and scheduling.

Required Skills

Requirements

· Previous experience in a sales support or administrative role is a plus.

· Strong communication and interpersonal skills.

· Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and CRM software.

· Excellent organisational and multitasking abilities.

· Ability to work independently and as part of a team.

· High attention to detail and accuracy.

· Willingness to learn and develop within a sales environment.